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  • ContextSummaryCard - The 15-second handoff summary * This is the KEY DIFFERENTIATOR of the product. When a CSR takes over a transferred call, they need to understand the context within seconds. This card provides that at-a-glance view. * Design requirements: - Always visible at top (sticky) - Readable in under 15 seconds - Copy-to-clipboard with one click - Visually prominent (amber/red border for urgency)

Props

summary
string
required
summary
urgencyLevel
UrgencyLevel
required
urgencyLevel
emergencyTriggers
EmergencyTrigger[]
required
emergencyTriggers

Usage

import { ContextSummaryCard } from '@/components/ContextSummaryCard';

export default function Example() {
  return (
    <ContextSummaryCard summary={summary} urgencyLevel={urgencyLevel} emergencyTriggers={emergencyTriggers} />
  );
}